FAQ

Are you a manufacturer?

YES. We are professional charcoal manufacturer and exporter. We have our own big factory in Türkiye .

Is it acceptable for OEM order?

We Brand is istcoal But we accept OEM order. We can print your own brand logo on the package. And we can also provide you professional free packaging design according to your demand.

How long is your delivery time?

Generally, it will take 3 to 5 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. If urgent order we will try to arrange out as soon as possible.

How to buy our product/What is the Payment Term?

you can purchase thought the following methods;

T/T: 50% deposit 50% before delivery. Agreement made between both parties.

Could you accept international third-party organizations inspection?

Yes e accept

Are all your charcoal natural products?

Yes 100% Organic Raw Material all of our products are natural and safe to use in daily life with no chemical and bonding agent added.